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Why did I encounter "missing leave quota/scheme"/ "missing work schedule"/ "unavailable entitlement balance"/ "missing benefit scheme" error?
Please contact your admin to verify the master data (Employee data) in e-HR or raise a Service Request to the e-HR Service Desk at HR_Service_Desk@defence.gov.sg (OSN) for assistance.
Related questions
I received a message "an error has occurred" when using the Leave and Claims eService. What should I do?
I am unable to access Leave and Claims eService on the OneNS website or mobile application.
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Whom should I contact on my incorrect leave quota if I have a query?
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Who is my leave, transport or medical/dental administrator?
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