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How long does it take for my transport/medical claims to be processed?
It will generally take about two weeks for your claim to be credited to your bank account, provided it does not require further administrative checks or approval.
If your claim has been held by the administrator for verification checks for more than 10 working days, kindly approach Salary Services Centre (SSC) at Personal_Claims_Enquiry@defence.gov.sg for further clarification.
Related questions
I had submitted my claim but need to amend my transport trips. What should I do?
What are the guidelines for submission of transport claims?
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My transport/medical claims have been approved, but I have yet to receive payment.
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What are the timelines that I need to adhere to for transport / medical claim submission?
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