How will I be informed of my eligibility if the mobile number registered on the OneNS Portal is not valid?
For a more seamless redemption experience, you are required to update your mobile number on the OneNS Portal using the 'My Personal Information' eService. If you do not have a valid mobile number registered on the OneNS Portal, you will be notified via the email address or mailing address provided on the OneNS Portal. Alternatively, you can access the ‘Benefits and Support’ module of the OneNS or LifeSG application to view and spend your cash credits.
Related questions
How will I be informed of my eligibility for the NS Excellence Award?
How will NSmen know if they are eligible for the Celebratory Gifts?
How do I update my personal particulars (mobile no./email/bank account) should there be changes after my NS registration and/or pre-enlistment documentation?
Why are my NS benefits not visible in the OneNS Wallet?
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