How do I apply for leave or submit claims?
You may access the Leave and Claims eService via the OneNS web portal at this link or the OneNS mobile app, which can be downloaded from the respective app stores:
•Apple App Store (For iOS users)
•Google Play Store (For Android users)
To access the Leave and Claims eService via the mobile app, log in and tap the "Leave and Claims" icon on the homepage.
Please note that currently, only the following can be applied via OneNS:
•Leave: Annual, Childcare, and Medical.
•Claims: Transport, Medical, and Dental.
All other types of leave and claims should be submitted through the existing processes stipulated in the GOMs below:
(1) GOM 404-06-02 MINDEF SAF Leave Policy
(2) GOM for Medical: GOM 404-05-01 MINDEF SAF Medical Benefits Policies
(3) GOM for Medical: GOM 404-02-01 Transport Claims For Members of MINDEF SAF On Official Journeys Within Singapore
(4) Directive for Dental Benefits: MP-D 404 04-2001-A MINDEF SAF Dental Benefits