If you encounter issues, please complete all of the following steps to obtain access to the NS Pay eService through Corppass website:

- Step 1: Obtain access for your organisation to the NS Pay eService with a Corppass admin account

- Step 2: Create Corppass user accounts for your organisation's employees with a Corppass admin account

- Step 3: Grant your organisation's employees access to the NS Pay eService with a Corppass admin account If the problem persists, contact the Corppass support team through the channels listed on the 'Contact Us' page on the Corppass website.

You may refer to the videos below for a step-by-step guide:

• Managing Your Organisation’s Corppass Access to the NS Pay eService (for Organisations)

• Managing Your Organisation’s Corppass Access to the NS Pay eService (for Third-Party Entities)

• Navigating the NS Pay System (For Employers)

• Verifying Auto Generated Make-Up Pay Claim (For Employers)

• Amending Auto Generated Make-up Pay Claim (For Employers)

• Creating a Manual Submission Make-up Pay Claim (For Employers)

• Removing a Make-up Pay Claim (For Employers)

• Approving or Rejecting a Make Up Pay Claim (For Employers)