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My SLS account has been locked. What should I do?

For more information: https://www.learning.moe.edu.sg/login-troubleshooting/authentication/index/

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Updated by MFPS

Your account will be locked after 6 consecutive attempts to log in with an incorrect password.

You can report the need for a password reset/unlock the account by reaching out to your teacher, school-based helpline, or SLS helpdesk. Your Date of Birth (DOB) will be used for verification purposes.


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