What should I do if I have followed the steps given in the answers to the questions above but still experience errors?

Q: What should I do if I have followed the steps given in the answers to the questions above but still experience errors?

Email the following details to ais@iras.gov.sg : Date and time you encountered problems; The operating system you are using (e.g. Microsoft Windows 10, macOS High Sierra, etc.) The browser type and version number (e.g. Internet Explorer 11, Google Chrome Version 61.0.3163.100, etc.) The error messages you encountered, or screenshot of the errors encountered (if available) Alternatively, you may contact us on 1800 356 8015, from 8am to 5 pm, from Mon to Fri (excluding Public Holidays) for assistance.

Question

Accepted Answer

Email the following details to ais@iras.gov.sg:

Date and time you encountered problems;
The operating system you are using (e.g. Microsoft Windows 10, macOS High Sierra, etc.)
The browser type and version number (e.g. Internet Explorer 11, Google Chrome Version 61.0.3163.100, etc.)
The error messages you encountered, or screenshot of the errors encountered (if available)

Alternatively, you may contact us on 1800 356 8015, from 8am to 5 pm, from Mon to Fri (excluding Public Holidays) for assistance.

What should I do if I have followed the steps given in the answers to the questions above but still experience errors?

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