What is the relevant procedure if parties wish to submit the dispute to mediation at the WIPO Arbitration and Mediation Center?
Where both parties agree to mediate, both parties jointly complete one Request for WIPO Mediation. Either party sends the Request for WIPO Mediation to the WIPO Center Office in Singapore by email to arbiter.mail@wipo.int, as well as to the other party and IPOS.
The WIPO Center will contact the parties about the next steps of the mediation procedure, the appointment of the mediator and the mediator's fees.
If you wish to propose mediation to the other party, you can complete sections 1, 2, 3 and 4(a)/(b) of the Request for WIPO Mediation then send the Request for WIPO Mediation to the WIPO Center Office in Singapore by email to arbiter.mail@wipo.int, as well as to the other party and IPOS.
The WIPO Center will approach the other party to help them in considering the Request for WIPO Mediation.
Related questions
Before one makes a complaint to IPOS, is there someone the complainant can turn to for help to resolve his case?
How does the mediation option for trade mark proceedings at IPOS benefit users?
How do I seek help to clarify matters raised by IPOS?
Which mediation providers are available through this mediation option?
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