Glow uses Google iCON for login, which is available for all MOE staff.

If you have not set up 2FA, it’s an essential step to set up the account.

You can refer to the attached guide (link) to set up MIMS 2FA before accessing your iCON account. Please refer to slides 6 to 19 to set up MIMS 2FA, and slides 20 to 23 to access the iCON account.

If you face issues with logging in on GSIB or COMET devices, you may try logging in on your personal device (Glow is mobile-friendly as well) too.

For School Staff

If you're still facing issues, please contact your ICT manager or contact the SSOE 2 Service Desk.

Operating Day & Hours:
Mon - Fri ( 7am to 7pm )

Sat ( 7am to 2pm )

Local: 1800 7663 663
Overseas: +65 6559 4318 

Email: help@schools.gov.sg

For HQ Staff

Local: 1800 879 6333

Email: euss_servicedesk@support.gov.sg

Tech Bar @ MOE (Buona Vista), IT Centre, Level 5

Mondays to Fridays: 8.00 a.m. to 6.00 p.m.

Saturdays: 8.00 a.m. to 1.00 p.m.

Tech Bar @ MOE (Grange Road), Block 3, Level 1 (#01-07)

Mondays to Fridays: 8.00 a.m. to 6.00 p.m.