Why do some sessions come with charges in the app while others don't?
Point-based Charging vs. Journeys
While driving, you'll encounter two types of cameras:
Point-based charging cameras: These capture your license plate and charge you at specific locations. These charges will appear in your app.
Distance calculation cameras: These measure your travel distance for Journeys, which appear as 'Distance travelled' with a thumbs up ππ» or down ππ» rating option.
You may sometimes see journey distances without charges, or charges without journey distances. This happens when different cameras detect your vehicle.
Need more help?
Get in touch