A Singapore Government Agency Website 

Back to home

What should I do if I receive an error message stating that the same application has been submitted, when submitting the educator certification application?

Professional Standards & Training - Educator Certification

ecda-logo
Updated by ECDA

If you receive the error message mentioned, please follow the steps below:

1. Go to 'Search' > 'Application'

2. Filter by status 'Rejected'

3. Once the application is found, click 'view'

4. Scroll down to 'Application History' and click 're-submit'

5. Click 'View Profile' to upload the requested documents

6. Under 'Documents', select 'Add Documents' to upload the supporting documents in the relevant categories

7. Close the window

8. Use the "Select..." button to choose documents from the respective categories (ensure all 3 categories are covered)

9. Click on declare checkbox

10. Click 'Submit' (ensure the submit button is clicked for ECDA to receive the application)


Was this answer helpful?
Your opinion matters! Be the first to vote.

ask-question-illustration
Need more help?
Get in touch