If you wish to lodge a new security, you are required to lodge a guarantee via the eGuarantee@Gov programme. The financial institution will send it electronically to Singapore Customs. The template for the guarantee that you are required to lodge can be found on the eGuarantee@Gov website. You may refer to the template titled "GOV_UT".

Once the eGuarantee has been received and successfully registered by Singapore Customs, the primary and secondary contact registered in your entity's Customs Account will receive an email notifying that the eGuarantee has been successfully registered.

Please ensure that the particulars of your Primary Contact and other personnel registered in your entity's Customs Account are updated for them to receive notifications promptly. To do so, the Key Personnel (KP) whose record is registered with the Accounting and Corporate Regulatory Authority (ACRA) or relevant Unique Entity Number (UEN) Issuance Agency, or an Authorised Personnel (AP) authorised by the KP of the entity, will need to log in using his/her Corppass to the Customs Account e-Service.