I encountered an error message "AWB Record Not Found". I have checked that my flight details and MAWB numbers are correct. Can I resend my Cargo Manifest Declaration?
You are advised to submit your Cargo Manifest Declaration (CMD) at least six hours after the flight arrival or departure time. If the error message occurs within 6 hours from the flight arrival or departure time due to your early submission, you should re-submit your CMD at least 6 hours after the flight arrival or departure time. If the error message occurs after 6 hours from the flight arrival or departure time, please contact the ground-handling agent to ensure that the details of the flight and Master Air WayBill (AWB) are correct before your next submission.
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