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Whom should I contact for queries on TradeNet?
For system and technical queries related to TradeNet function, please contact the CrimsonLogic Customer Administration Department at +65 6887 7888 during office hours - Mondays to Fridays, 8am to 6pm and Saturdays, 9am to 1pm.
Alternatively, you may submit your query via our online feedback form here.
Related questions
How to register for TradeNet Account?
My TradeNet User ID is locked, what should I do?
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My Declaring Agent did not provide me with a copy of the Cargo Clearance Permit (CCP) used to clear my goods. How can I obtain a copy of it?
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I encountered technical problems when using TradeNet, who should I contact to report the problems?
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