Whom should I contact for queries on TradeNet?
For system and technical queries related to TradeNet function, please contact the CrimsonLogic Customer Administration Department at +65 6887 7888 during office hours - Mondays to Fridays, 8am to 6pm and Saturdays, 9am to 1pm.
Alternatively, you may submit your query via our online feedback form here.
Related questions
I encountered technical problems when using TradeNet, who should I contact to report the problems?
My TradeNet User ID is locked, what should I do?
How to register for TradeNet Account?
My Declaring Agent did not provide me with a copy of the Cargo Clearance Permit (CCP) used to clear my goods. How can I obtain a copy of it?
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