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Why do I still see outstanding MediShield Life premiums in my Healthcare dashboard after making payment, or continue to receive payment notifications?
If you have already made payment for your MediShield Life premiums, no further action is needed. We will notify you again if there is insufficient MediSave for premium payment. Allow five working days for the payment to be processed and reflected in the system before logging in to your Healthcare dashboard to check again.
This information is sourced from CPF.
Related questions
I have already submitted my application for suspension of MediShield Life premium collection. It is pending approval. Why am I still receiving reminder letters to pay my MediShield Life premiums?
Can I still make payment for my outstanding MediShield Life/ CareShield Life premiums after the deadline stated in the Final Reminder notification?
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How do I track the status of my request to pay for my dependant's MediShield Life premiums?
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