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I am making payment via PayNow QR. What do the different payment statuses on the 'View/Amend/Delete Submission' screen in CPF EZPay mean, and what do I need to take note of when making payment?


Updated by CPF
There are three payment statuses you may see when making payment via PayNow QR:
 
StatusWhat it meansWhat you need to do
PaidYour payment was successful.No action required.
Pending PaymentYour payment has not been received yet. This status cannot be manually deleted.Ensure payment is made within seven working days of submission, or the status will automatically update to 'Not Paid'.
Not PaidYour payment was not received within seven working days of submission.Resubmit your CPF contributions and make a new PayNow QR payment.
When making payment, please note the following:
 
Personal bank accounts
Scan the PayNow QR code before 23:59 hrs on the day of submission. If the QR code expires before you scan it, you will need to resubmit your CPF contributions to generate a new one.
 
Corporate bank accounts
The Maker must scan the PayNow QR code before 23:59 hrs on the day of submission. Once scanned, the Authoriser must approve the payment promptly. Payments received after seven working days from the date of submission will be refunded, and a new submission with a new PayNow QR payment will be required.

This information is sourced from CPF.

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