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Updated by CPF
When making payment, please note the following:
Personal bank accounts
Scan the PayNow QR code before 23:59 hrs on the day of submission. If the QR code expires before you scan it, you will need to resubmit your CPF contributions to generate a new one.
Corporate bank accounts
The Maker must scan the PayNow QR code before 23:59 hrs on the day of submission. Once scanned, the Authoriser must approve the payment promptly. Payments received after seven working days from the date of submission will be refunded, and a new submission with a new PayNow QR payment will be required.
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I am making payment via PayNow QR. What do the different payment statuses on the 'View/Amend/Delete Submission' screen in CPF EZPay mean, and what do I need to take note of when making payment?
There are three payment statuses you may see when making payment via PayNow QR:
| Status | What it means | What you need to do |
| Paid | Your payment was successful. | No action required. |
| Pending Payment | Your payment has not been received yet. This status cannot be manually deleted. | Ensure payment is made within seven working days of submission, or the status will automatically update to 'Not Paid'. |
| Not Paid | Your payment was not received within seven working days of submission. | Resubmit your CPF contributions and make a new PayNow QR payment. |
Personal bank accounts
Scan the PayNow QR code before 23:59 hrs on the day of submission. If the QR code expires before you scan it, you will need to resubmit your CPF contributions to generate a new one.
Corporate bank accounts
The Maker must scan the PayNow QR code before 23:59 hrs on the day of submission. Once scanned, the Authoriser must approve the payment promptly. Payments received after seven working days from the date of submission will be refunded, and a new submission with a new PayNow QR payment will be required.
This information is sourced from CPF.
Related questions
I have made a PayNow QR payment but I am not able to see an immediate update to my CPF balance(s). Why is my CPF account balance(s) not updated immediately?
How can I proceed to make payment if the PayNow QR code for paying my employees' CPF contributions expires?
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How do I pay CPF contributions using PayNow QR?
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