Why am I prompted for Singpass Face Verification when performing transactions using my cpf digital services?

Updated by CPF 5mo ago

This is an additional safeguard against unauthorised usage of your Singpass account on transactions that require Singpass.

Please contact the Singpass Helpdesk directly for more information on Singpass Face Verification.

This information is sourced from CPF.

Topics:

Fighting Scams Protecting your CPF accountGeneral Information & Useful Tips Electronic services

Related questions

What is Singpass Face Verification?

How do I set up Singpass Face Verification (SFV)?

From other agencies

I have been logging in to services using Singpass 2FA. Why am I suddenly prompted to perform an additional security verification using Singpass Face Verification for logins?

What transactions will require Singpass 2FA?

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