Your GIRO deduction may have failed due to insufficient funds in your bank account, or if the GIRO payment limit you set with your bank (sometimes called “Amount Allowed”) was lower than your monthly instalment amount. You can check your monthly instalment amount on the Self-employment dashboard.

 

Some banks may also charge an administrative fee for unsuccessful deductions. To ensure future deductions are successful:

• Maintain sufficient funds in your bank account before the monthly deductions on the 25^th of each month.
• Check that your GIRO payment limit set with your bank is higher than your monthly instalment amount. You may also leave the "Payment Limit" / "Amount Allowed" field blank to allow for future changes to your monthly instalments. To check or update your GIRO limit, log in to your bank’s online portal or contact your bank directly.

If your GIRO deduction was unsuccessful, the next attempt for deduction will be on the 25^th of the following month (or next working day if the 25^th falls on a weekend or public holiday). Your instalment amount will be based on your total outstanding MediSave contributions and the remaining duration of your instalment plan. You will be informed prior to the deduction, should there be any changes to your monthly instalment amount. 

 

If your GIRO deductions were suspended following multiple unsuccessful deductions, you will be notified of the suspension and can reinstate your GIRO deductions within 14 days of the notification using the “Reinstate GIRO deductions for MediSave contributions" application.