Why was my GIRO deduction for MediSave contributions unsuccessful and how can I ensure my future deductions are successful?
Your GIRO deductions may be unsuccessful due to insufficient funds in your bank account, or if the 'Payment Limit' or 'Amount Allowed' set with your bank during your GIRO application is lower than your current monthly instalment amount. You can check your current monthly instalment amount on the Self-employment dashboard.
Some banks may impose administrative charges for unsuccessful deductions. To ensure future deductions are successful:
- Ensure you have sufficient funds in your bank account before the scheduled GIRO deductions, which take place on the 25th of each month (or the next working day if the 25th falls on a weekend or public holiday)
- Ensure that the GIRO payment limit which you have set with your bank is higher than your monthly instalment, or leave the 'Payment Limit'/'Amount Allowed' field blank during GIRO application to accommodate any future changes in your monthly instalments
If your GIRO deduction was unsuccessful, the next deduction will take place in the following month. You will be notified of your revised instalment plan before the subsequent month’s deduction. Your monthly instalment amount will be revised based on the total outstanding MediSave contributions and the remaining duration of your instalment plan.
If your GIRO deductions were suspended following unsuccessful deductions, you can reinstate your GIRO deductions within 14 days of the suspension via the “Reinstate GIRO deduction for MediSave contributions” form.
This information is sourced from CPF
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