How can I help a beneficiary with medical condition(s) to provide/update their bank account details registered with the Government to receive Silver Support?

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Accepted Answer

Silver Support (SS) will be credited to the beneficiary’s PayNow-NRIC-linked bank account by default. If they do not have a PayNow-NRIC-linked bank account with a PayNow-GIRO-participating bank in Singapore but have provided their bank account number to the Government previously, they will receive their SS via bank transfer. If they do not have a bank account, the amount will be credited to them via GovCash.

If a beneficiary is unable to perform these transactions due to a medical condition, you may assist them in providing or updating their bank account details registered with the Board, if you are:

aged 21 and above; and
a next-of-kin or appointed donee under the Lasting Power of Attorney (LPA), or court-appointed Deputy of the beneficiary.

Option 1: To update to a bank account held in trust for the beneficiary

You can write to us with the scanned copies of the following document(s):

bank book/statement reflecting that the account is held in trust for the beneficiary;
your NRIC; and
beneficiary’s NRIC.

Option 2: To update to a personal or joint bank account in the beneficiary’s name

If you are a next-of-kin or caregiver of the beneficiary, you can write to us with the scanned copies of the following document(s):

documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum, medical report, or court order). The document(s) should be dated within the last year, unless it specifically states that the condition is permanent or if the condition is known to be permanent (e.g. physically incapacitated, autism, Down syndrome, cerebral palsy, etc.);
your NRIC; and
the beneficiary’s NRIC.

If you are the appointed donee under the Lasting Power of Attorney of the beneficiary, you can write to us with the scanned copies of the following document(s):

Lasting Power of Attorney of the beneficiary;
documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum, medical report, or court order). The document(s) should be dated within the last year, unless it specifically states that the condition is permanent or if the condition is known to be permanent (e.g. physically incapacitated, autism, Down syndrome, cerebral palsy, etc.);
your NRIC; and
beneficiary’s NRIC.

If you are the court-appointed Deputy, you can write to us with the scanned copies of the following document(s):

court order authorising you to perform financial transactions on behalf of the beneficiary;
your NRIC; and
beneficiary’s NRIC.

Please note the bank account must include the beneficiary's name. This is to help the Board safeguard the beneficiary's interests. If you are unable to fulfil any of the above options, you can write to us for further advice.

How can I help a beneficiary with medical condition(s) to provide/update their bank account details registered with the Government to receive Silver Support?

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