My top-up via PayNow QR is not reflected in my CPF account. Why is my CPF account balance(s) not updated immediately?

Question

My top-up  via PayNow QR is not reflected in my CPF account. Why is my CPF account balance(s) not updated immediately?

Accepted Answer

Your top-up via PayNow QR will generally be processed immediately upon successful deduction from your bank account.

If your top-up is not reflected in your CPF accounts, please check your CPF account balance after five working days as more time may be needed to process the transaction. Such cases may arise due to intermittent network connectivity issues beyond CPF Board's control.

Please alert us immediately if your payment is still not updated in your CPF account balance after five working days.

My top-up via PayNow QR is not reflected in my CPF account. Why is my CPF account balance(s) not updated immediately?

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