We understand your concern on phishing. Given the recent rise in scam and phishing attempts, it is important to verify that the message you received on your Platform Workers CPF Transition Support (PCTS) is genuine.

 

Remain vigilant and cautious when receiving calls/emails/messages. Government officials, including CPF Board officers, will never:

 

1. Ask you to withdraw CPF or transfer money to them (or to other persons); 
2. Ask you to provide personal or banking IDs/passwords
3. Ask you to download and install non-Government mobile apps from sources other than official app stores; or
4. Transfer your call to SPF, except when necessary in life-threatening emergencies

  
If you receive such requests from anyone claiming to be a CPF Board officer, do not act on them. End the conversation, call the 24/7 ScamShield anti-scam helpline via 1799, and inform CPF Board.

 

To receive notification on your PCTS, it is important to check and keep your contact details updated under Account Settings.

 

You can further protect yourself against scams by doing the following additional checks:

 

1. Sender's email address will end with @cpf.gov.sg or @e.cpf.gov.sg. Check that the email address is spelt correctly.
2. SMSes will only be sent from “gov.sg” to the mobile number registered with CPF Board.
3. Calls from CPF Board will only be made from 6227 1188.

 

Messages from CPF Board may contain links to the CPF website or other Government websites (NEVER to non-Government). Please check that the domain of such links end with ".gov.sg" before clicking on them. To determine if a link will lead you to a malicious website or is reliable, you can hover your mouse over the link to view the full address. For mobile devices, you can hold your finger down on the link so that a window pops out and shows you the full address.