If you suspect any non-payment or underpayment of CPF contributions, you may use the platform worker CPF calculator to verify the CPF contribution rates applicable to you. Please note that certain types of payments do not attract CPF contributions.

 

If there are discrepancies, you should approach your platform operator immediately, while the documentary evidence is fresh. Your platform operator is expected to rectify the errors without delay.

 

If your platform operator does not provide you with a satisfactory response, you can lodge a report with CPF Board. Please enclose all available supporting documents to support your claim (e.g. earnings slip). Claims made without any supporting documents would require a longer time to investigate.

 

If you would like to lodge a report, please click this link. Please note the likelihood of recovery for any non/underpayment of CPF contributions beyond 1 year is low as the parties’ recollection of the facts or availability of evidence may diminish over time.