CPF Board will only contact you through these official channels:

1. Calls from CPF Board will only be made from 6227 1188.
2. SMSes will only be sent from "gov.sg" sender ID.
3. Sender's email address will end with @cpf.gov.sg or @e.cpf.gov.sg. Check that the email address is spelt correctly. 
4. WhatsApp sender is "CPF Board Text Us" with the blue badge. This is our official business account with the phone number 6031 5753.

Messages from CPF Board may contain links to the CPF website or other Government websites. Please check that the domain of such links end with ".gov.sg" before clicking on them. To determine if a link will lead you to a malicious website or is reliable, you can hover your mouse over the link to view the full address. For mobile devices, you can hold your finger down on the link so that a window pops out and shows you the full address.

 

Scammers may impersonate Government Officials

Be aware that scammers may impersonate CPF Board staff or Government officials and:

1. Cite your personal information like name or NRIC number to appear legitimate
2. Insist that you are involved in crimes like money laundering
3. Pressure you to hand over valuables like cash or gold bars for “investigation”
4. Instruct you not to tell anyone about the “investigation"

Government officials, including CPF Board officers, will NEVER:

1. Ask you to withdraw CPF or transfer money; 
2. Ask you to disclose bank log-in details;
3. Ask you to install mobile apps from unofficial app stores; or
4. Transfer your call to Police

If you receive such requests from anyone claiming to be a CPF Board officer, do not act on them. STOP and CHECK with 24/7 ScamShield anti-scam helpline via 1799, and inform CPF Board.

 

 

We will send notifications to you whenever you make a transaction and may contact you to perform further verification checks on your transactions for added security. Hence, it is important to check and keep your contact details updated under Account Settings (Singpass login required). 

 

 

To learn more about protecting yourself against scams, please visit the ScamShield website and find out more about the anti-scam security measures available to CPF members.