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I would like to rectify the contributions paid to my platform workers. Which action should I select in the application?


Updated by CPF
For rectification to the contributions paid to your platform workers, please select the action that is most applicable to you based on the scenarios listed in the table below:
 

Scenario(s)

Action(s)

1. You overpaid CPF contributions for your platform worker(s).
  • Refund of contributions paid:
    • Single employee or platform worker
    • Multiple employees or platform workers (within single submission only)
2. You have made two CPF submissions for the same month.
  • Refund of contributions paid:
    • Refund of entire submission

 

3. You have selected the wrong contributions month and year during CPF submission.
  • Adjustment of submission details
    • Month paid for (all entries)

 

4.You paid CPF contributions to some of your platform workers using the incorrect month.
  • Adjustment of submission details
    • Month paid for (selected entries only)

 

5. You have submitted using the wrong CPF Submission Number (CSN).

  • Adjustment of submission details
    • CPF Submission Number (all entries)

 

6. You have paid CPF contributions using the PWM CPF Submission Number (which is for non-opt-in platform workers) for an opted in/mandatory platform worker.

7. You have paid CPF contributions using PWA CPF Submission Number (which is for opted in/mandatory platform workers) for a non-opted-in platform worker.

  • Adjustment of submission details
    • CPF Submission Number (selected entries only)

8. You have paid CPF contributions for your platform worker using an NRIC number that does not belong to him.

9.You have paid CPF contributions for the wrong platform worker.

  • Adjustment of submission details
    • Payment recipients
To rectify the contributions paid to your platform workers, you can make an application online.

This information is sourced from CPF.

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