Please select the action that is most applicable to you based on the scenarios listed in the table below:
| Action(s) | Scenario(s) |
- Refund of payments made for 1 employee/platform worker
|
- You overpaid CPF contributions for a platform worker.
|
- Refund of payment made for entire submission
|
- You have made two CPF submissions for the same month.
|
- Change contributions month and year (All entries in the contributions record)
|
- You have selected the wrong contributions month and year during CPF submission.
|
- Change contributions month and year (Entries on CPF contributions for selected employees/platform workers)
|
- You paid CPF contributions to some of your platform workers using the incorrect month.
|
- Change CPF Submission Number (All entries in the contributions record)
|
- You have submitted using the wrong CPF Submission Number (CSN).
|
- Change CPF Submission Number (Entries on CPF contributions for selected employees/platform workers)
|
- You have paid CPF contributions using the PWM CPF Submission Number (which is for non-opt-in platform workers) for an opted in platform worker.
|
- Change payment recipient (change NRIC or CPF account number)
|
- You have paid CPF contributions for your platform worker using an NRIC number that does not belong to him
- You have paid CPF contributions for the wrong platform worker.
|
To rectify the contributions paid to your platform workers, you can make an application
online.
This information is sourced from CPF