The platform worker’s name I submitted is different from the name in his/her NRIC, what should I do?
CPF contributions will be credited to platform workers’ CPF accounts based on the NRIC provided in the CPF submission.
If you have paid CPF contributions to the intended platform worker
Please remember to update your platform worker’s name as shown in his/her NRIC in your next CPF submission.
Kindly note that only the platform worker’s principal name is required, there is no need to include variants such as hanyu pinyin and aliases.
If you have paid CPF contributions to the wrong platform worker
Please submit request for refund or adjustment of CPF contributions immediately.
Any errors in CPF contributions should be rectified early while the documentary evidence is fresh. Requests for refund or adjustment of CPF contributions online must be made within one year from the date of payment of the CPF. You can refer to the 'Payment Received on' field in the ROP to determine the date of payment.
This information is sourced from CPF
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