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If I have already made payment, can I amend or delete my submission as a platform operator?


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Updated by CPF
If you are making payment via:
 
Direct Debit
 
1. Submission status shows “Submitted”
 
CPF EZPay (FTP) 
You can login to CPF EZPay View / Amend / Delete Submission to delete your submission. Do remember to re-submit your CPF contributions after you have deleted your submission to avoid incurring late payment interest.   
 
CPF EZPay
You can login to CPF EZPay View / Amend / Delete Submission to amend or delete your submission. You can change CPF contribution amounts for platform workers, delete platform worker, or amend other payment amounts e.g. CPF Late Payment Interest.
 
However, you will not be able to amend or update platform worker’s information such as name or NRIC. If you wish to change them, please delete the current submission and create a new submission instead.
 
Do remember to re-submit your CPF contributions after you have amended or deleted your submission. Any amended submission will remain in draft mode and will not be sent for direct debit deduction until it has been re-submitted.
 
All CPF submissions are processed at 5:15pm on the same day, after which the submission status will be updated to "Processed". You can no longer amend or delete the submission after it has been processed. For submissions made after 5:15pm, you can amend or delete the submission before 5:15pm the next day.
 
2. Submission status shows “Processed”
 
You can no longer amend or delete the submission as your submission has been processed. All CPF submissions are processed at 5:15pm on the same day, after which the submission status will be updated to "Processed".
 
If you have underpaid CPF contributions, you may pay the difference using a Submit ad hoc CPF payments in CPF EZPay for the affected platform worker(s) in the affected month(s). You should key in the CPF shortfall amount you wish to pay but still declare the full wages earned for the month.
 
If you have overpaid the CPF contributions or paid for the wrong platform worker(s), you may apply for a refund immediately and no later than one year from the date of payment, subject to the availability of funds in the member's CPF account.
 
PayNow QR
 
You can no longer make amendments to the submission after proceeding to the payment page with the generated QR code.
 
If you have underpaid CPF contributions, you may pay the difference using Submit ad hoc CPF payments CPF EZPay for the affected platform worker(s) in the affected month(s). Declare the net earnings earned for the month and the CPF shortfall amount.
 
If you have overpaid the CPF contributions or paid for the wrong platform worker(s), you may apply for a refund immediately and no later than one year from the date of payment, subject to the availability of funds in the platform worker's CPF account.

This information is sourced from CPF


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