What should I do if I receive a notification that is not meant for me?
This could happen because:
- You are sharing contact detail(s) with your next-of-kin for handling of CPF matters; or
- Your contact detail is a recycled mobile number/email address registered by another member with us previously; or
- You are using a common business mobile number/email address shared within a company.
If you did not intentionally share your contact details with another member or wish to stop this arrangement, please write to us with a screenshot of the notification you have received.
This information is sourced from CPF
Related questions
Would other members receive my CPF notifications if they have registered the same contact detail(s) as me?
I have reviewed my contact detail(s) and am aware that it is also registered under another family member. Can we continue to share contact detail(s)?
I received an SMS/email informing me that I will receive CPF notifications via my Singpass registered email address and/or mobile number. Is this legitimate?
I received an email notification on topping up my and/or my loved ones’ retirement savings. How do I know if the notification is indeed sent by CPF Board?
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