You can take the following actions which were mentioned in the Joint Advisory by CPF Board, GovTech and the Singapore Police, to protect yourself against malware-related scam:

 

1. Only download applications from official app stores to avoid malware being installed, especially for android users;
2. Exercise the greatest of caution when turning on the phone’s accessibility services or allowing access as doing so will weaken the security of the phone;
3. Always expeditiously update the mobile phone with the latest security patches.

For more information, visit www.scamshield.gov.sg or call the 24/7 ScamShield anti-scam helpline via 1799.