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If I have outstanding housing arrears payments, how do I apply to use my CPF savings to pay for it?


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Updated by CPF
The application process to use your CPF savings for outstanding arrears payment depends on the type of loan you have taken.
 
For HDB loan
 
There are two ways to pay your outstanding arrears payment.
  1. Submit an online application under Payment of Outstanding instalment by CPF for Housing Loan/ Upgrading Cost at HDB’s website with your Singpass. Your application will be processed within three working days upon the receipt of your request from HDB.

  2. Complete the CPF withdrawal form (PHS9) at HDB Branch. Please note that services at HDB office and Branches are by appointment only. If you wish to visit a HDB Branch, you can book an appointment via the e-Appointment system. Your application will be processed within three to five working days upon the receipt of your request from HDB.
For Bank loan
 
You can pay your outstanding arrears by submitting an online application with your Singpass.
 
Your application will be processed within three working days.

This information is sourced from CPF


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