I have outstanding MediSave payable. Why am I not able to make voluntary top-ups to my or my loved ones' MediSave Account?
As a self-employed person, you are required to be up-to-date with your MediSave payable (paid in full or on an active GIRO plan) when making top ups to your MediSave Account or your loved ones'.
You can conveniently request for an instalment plan or make full payment for your MediSave payable via the Manage your MediSave payable form. You will be able to make voluntary top-ups when you are up-to-date with your MediSave payable.
Conversely, you will be able to receive voluntary top-ups from your loved ones if they are up-to-date with their MediSave payable (if applicable).
This information is sourced from CPF
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