Why was the cash top-up to my / my loved one's Special or Retirement Account refunded or partially refunded?
Your top-up was refunded as you / your loved one had received other inflows at the same time as the cash top-up was made. These inflows had resulted in you / your loved one to meet the current Full Retirement Sum or Enhanced Retirement Sum (for members age 55 or above).
This information is sourced from CPF
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