How can I lodge a report for non-payment or underpayment of CPF contributions?
For discrepancies in CPF contributions:
If you suspect your employer did not pay your CPF contributions correctly (e.g. did not contribute the CPF contributions on time, paid a lower amount or did not contribute at all), you may use the CPF calculator to verify the CPF contribution rates applicable to you. Please note that certain types of payments do not attract CPF contributions, you may refer to the types of payments to employees to find out more.
If there are discrepancies, you should approach your employer immediately, while the documentary evidence is fresh. Your employer is expected to rectify the errors without delay.
If your employer does not provide you with a satisfactory response, you can lodge a report for the outstanding CPF contributions, with CPF Board. Please enclose all available supporting documents to support your claim (e.g. pay slips and employment contract). Claims made without any supporting documents would require a longer time to investigate.
Please note the likelihood of recovery for any non/underpayment of CPF contributions beyond one year is low as the parties’ recollection of the facts or availability of evidence may diminish over time.
For discrepancies in CPF contributions and employment-related claims:
If you have any salary and dismissal related claims, you should try to resolve the dispute amicably with your employer first. If your employer does not provide you with a satisfactory response, you should file your claims with the Tripartite Alliance for Dispute Management (TADM).
The Board will compute the CPF contributions based on the amount of wages due and payable once TADM has concluded your claims.
This information is sourced from CPF
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