I am trying to create a Corppass account for my colleague who holds an EP. I entered the correct FIN, but it says 'Enter a valid NRIC/FIN/Foreign ID.' Why?

Question

Accepted Answer

All Corppass users must have a Singpass account. Please inform your colleague to register for a Singpass account before attempting to create a Corppass account.

If the user is already a Singpass-backed user, ensure that the identity type is set to 'FIN' instead of 'NRIC' or 'Foreign ID' (e.g., overseas passport) when creating the account.

I am trying to create a Corppass account for my colleague who holds an EP. I entered the correct FIN, but it says 'Enter a valid NRIC/FIN/Foreign ID.' Why?

Topics:

Related questions

How do I register for a Corppass Admin account as a Singapore Registered Entity?

How do I register for an account in Corppass?

I am a Foreign User. Do I need to have a Singpass Foreign user Account (SFA), and how do I register for one?

What do I need to register for a Corppass Admin Account?

Need more help?