I am trying to create a Corppass account for my colleague who holds an EP. I entered the correct FIN, but it says 'Enter a valid NRIC/FIN/Foreign ID.' Why?

Question

Accepted Answer

All Corppass users must have a Singpass account. Please inform your colleague to register for a Singpass account before attempting to create a Corppass account.

If the user is already a Singpass-backed user, ensure that the identity type is set to 'FIN' instead of 'NRIC' or 'Foreign ID' (e.g., overseas passport) when creating the account.

I am trying to create a Corppass account for my colleague who holds an EP. I entered the correct FIN, but it says 'Enter a valid NRIC/FIN/Foreign ID.' Why?

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