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Why am I unable to see the digital service when I try to assign users to it?


Updated by CORPPASS

This process requires two steps:

Step 1: Add the required e-Service(s) to your entity

  1. Log in to the Corppass Portal.

  2. Navigate to e-Services > Select Entity's e-Service.

  3. Select the e-Service(s) you wish to add to your entity's list.

  4. Verify the selected e-Service(s) and submit.


Step 2: Assign the selected e-Service to the users

  1. Navigate to e-Services > Select Assign Selected e-Services.

  2. Ensure the e-Service(s) have been added to your entity before assigning them to user accounts.

  3. Select from your entity's Corppass user accounts.

  4. Choose the e-Service(s) to assign to the selected users.

  5. Enter the required parameters (e.g., Roles) and the authorisation validity period.

  6. Verify the details and submit.

For detailed instructions, refer to the Corppass User Guides on managing and assigning users' digital service access.

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