Can you provide the list of reasons for rejection / withdrawal?
Withdrawal:
Client unfit
Client is unwell
Client has been admitted to hospital
Client has yet to be discharged
Change of care plan
Client is already well
Client has alternate caregiver or care plan
Family is exploring other care options
Client has been referred for other service options
Client is more suited for other service options or facilities
Change of provider or client’s decision
Client or NOK has refused service
Client or NOK is undecided
Client or NOK prefers another provider
Client is known to another provider
Other
Client is uncontactable
Death
Rejection:
Patient does not meet provider’s model of care
Provider is unable to cater transport
Provider has insufficient manpower
Provider is unable to care for client’s specific care needs (non-behavioural related)
Provider is unable to manage client’s behaviour
Provider is unable to meet NOK’s needs or expectations
Client stays outside service boundary
Client has financial issues or inability to co-pay
Patient does not meet provider’s model of care
Provider is unable to cater transport
Provider has insufficient manpower
Provider is unable to care for client’s specific care needs (non-behavioural related)
Provider is unable to manage client’s behaviour
Provider is unable to meet NOK’s needs or expectations
Client stays outside service boundary
Client has financial issues or inability to co-pay