Withdrawal:

Client unfit

• Client is unwell

• Client has been admitted to hospital

• Client has yet to be discharged

Change of care plan

• Client is already well

• Client has alternate caregiver or care plan

• Family is exploring other care options

• Client has been referred for other service options

• Client is more suited for other service options or facilities

Change of provider or client’s decision

• Client or NOK has refused service

• Client or NOK is undecided

• Client or NOK prefers another provider

• Client is known to another provider

Other

• Client is uncontactable

• Death

Rejection:

• Patient does not meet provider’s model of care

• Provider is unable to cater transport

• Provider has insufficient manpower

• Provider is unable to care for client’s specific care needs (non-behavioural related)

• Provider is unable to manage client’s behaviour

• Provider is unable to meet NOK’s needs or expectations

• Client stays outside service boundary

• Client has financial issues or inability to co-pay

• Patient does not meet provider’s model of care

• Provider is unable to cater transport

• Provider has insufficient manpower

• Provider is unable to care for client’s specific care needs (non-behavioural related)

• Provider is unable to manage client’s behaviour

• Provider is unable to meet NOK’s needs or expectations

• Client stays outside service boundary

• Client has financial issues or inability to co-pay