What happens if a student’s PLD requires servicing/repair?
For Secondary 1 and 2 students:
Bring your PLD to the ICT Hub. The ICT Team will log a case and send the device to the vendor for repair. A loan PLD will be issued to the student while the original device is being repaired.
For Secondary 3 and 4 students:
Visit the ICT Hub to obtain instructions on how to send your PLD for repair. You will handle the repair process independently and make any necessary insurance claims.
Please note:
All repairs or replacements are subject to valid warranty or insurance coverage. Insurance applies only to the main device and does not cover accessories.
Related questions
What happens if a student’s PLD is stolen/lost?
Does BPGHS provide laptops, or do students need to buy their own?
What happens to the Device Management Application (DMA) when a student leaves secondary school?
How will parents/guardians be able to exercise more control of Device Management Application (DMA) settings after school?
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