Login to AIC’s eService portal (eFASS) with your SingPass.
a. On the overview page, look for the “Apply to Receive Scheme(s) Payout” section and select “For myself” or “As a caregiver”.
We recommend that you nominate the care recipient’s bank account to receive the payout.
Refer to this guide if you need more information on how to proceed with your application on eFASS.
We strongly encourage you to apply online as there is a shorter waiting time for application approval. If you are unable to submit your application using the eFASS, please email us at email@example.com, or walk in to any of our AIC Links to request for a hardcopy application form.
b. If the care recipient is residing in a nursing home, you may nominate the nursing home to receive the payout, which can be used to offset the nursing home bills. Please approach the nursing home for assistance.
c. Should the care recipient lack mental capacity, please go through the Additional Guidance.
You may click here for more information on PioneerDAS.