You can apply on behalf of your loved one as long as:

• You are the appointed Donee (appointed under the Lasting Power of Attorney) or Deputy (appointed under the Mental Capacity Act) authorised to make decisions on his/ her property and affairs.
  

• If your loved one does not have a Donee or Deputy, you can apply on his/ her behalf if you are an immediate family member (parent, spouse or child). Otherwise, you can only apply on his/ her behalf if the immediate family members are unable to do this (e.g. deceased, lack mental capacity or other issues). For successful applications without a donee/deputy, the caregiver or another family member has 12 months to obtain a court order appointing him/ her as a deputy, failing which the payouts will be suspended. Do visit the Singapore Courts website to find out how to apply for a deputyship.
  

• You may need the following documents:

  • Recent medical report stating that he/ she lacks mental capacity
    OR
    Doctor’s certification that he/ she lacks mental capacity

    • If the care recipient is also going for a disability assessment, you must ask if the doctor can do a mental capacity assessment at the same time.

    • The form for the mental capacity assessment can be downloaded here.

    • The doctor’s certification is valid for six months, unless stated as permanent.

    OR
    Court order of deputy appointment
    

  • Copy of bank book or statement if the bank account nominated to receive the payout belongs to a deputy or trustee.