My bank account is the nominated back account. Why was the HCG and PioneerDAS payouts unsuccessful?
You can login to AIC’s eService portal (eFASS) with your Singpass to check the status.
Alternatively you can call the AIC Hotline at 1800-650-6060, Monday to Friday, 8.30am - 8.30pm, Saturday, 8.30am - 4pm, excluding Public Holidays, or email us at apply@aic.sg, for further assistance.
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