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Can I see my own doctor or therapist to be assessed for ElderShield/CareShield Life claims?


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Updated by AIC

Severely disabled CareShield Life insureds who wish to apply for claims will need to undergo a severe disability assessment by a MOH-accredited severe disability assessor. A trained, accredited severe disability assessor will be able to assess whether you meet the claims criteria of being unable to perform 3 or more of the 6 ADLs.

Singapore-registered doctors, occupational therapists, physiotherapists, and registered nurses can undergo training to become accredited as severe disability assessors. Through the training, prospective assessors will learn how to assess an individual’s ability to perform basic ADLs of individuals, including the specific components of each ADL to take into account, what factors to consider when an individual is cognitively impaired, and what should be done if an individual’s functional ability fluctuates across time. As this is a complex process, the training and accreditation is necessary to ensure that disability assessments are conducted with a high degree of rigour and consistency.

Those who are interested to become a severe disability assessor can contact the Agency for Integrated Care for more details.


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