Login to AIC’s eService portal (eFASS) with your SingPass.

a. On the overview page, look for the “Apply to Receive Scheme(s) Payout” section and select “For myself” or “As a caregiver”.

We recommend that you nominate the care recipient’s bank account to receive the payout.

We strongly encourage you to apply online as there is a shorter waiting time for application approval. If you are unable to submit your application using the eFASS, please email us at apply@aic.sg, or walk in to any of our AIC Links to request for a hardcopy application form.

b. Should the care recipient lack mental capacity, please go through the Additional Guidance.

The care recipient will also have to visit an IDAPE-appointed assessor to assess the disability condition.

1. Contact an MOH-accredited severe disability assessor to undergo a disability assessment.

a. Click here for the list of assessors.

b. The assessor will conduct the disability assessment and collect an assessment fee from you. If the care recipient is assessed to be severely disabled, the full assessment fee will be reimbursed to you with the first payout.

The fees are as follows, if:

You visit an assessor's Clinic: $100

An assessor visits your house: $250

c. If the care recipient is residing in a nursing home, the nursing home can help submit a Resident’s Assessment Form (RAF) in place of the severe disability assessment. Please approach the nursing home for assistance.

You may click here for more information on IDAPE.