Login to AIC’s eService portal (eFASS) with your SingPass.

a. On the overview page, look for the “Apply to Receive Scheme(s) Payout” section and select “For myself” or “As a caregiver”.

We recommend that you nominate the care recipient’s bank account to receive the payout.

We strongly encourage you to apply online as there is a shorter waiting time for application approval. If you are unable to submit your application using the eFASS, please email us at apply@aic.sg, or walk in to any of our AIC Links to request for a hardcopy application form.

b. Should the care recipient lack mental capacity, please go through the Additional Guidance.