12 questions
Singpass Face Verification
I have been logging in to services using Singpass 2FA. Why am I suddenly prompted to perform an additional security verification using Singpass Face Verification for logins?
Why is my Singpass Face Verification unsuccessful?
How do I set up Singpass Face Verification as my Two-Factor Authentication (2FA) method?
What is Singpass Face Verification?
Does Singpass collect biometric data during the use of Singpass Face Verification?
What if my facial features change due to personal reasons or unforeseen circumstances (e.g. cosmetic surgery, accident, etc.)?
How is my data protected?
Will someone who looks a lot like me, or a twin, be able to impersonate me?
What are my alternatives if I do not own a device with a front-facing camera to perform Singpass Face Verification?
Need more help?
Get in touch