Why does it show that my card is expired or declined?
You can try removing and re-adding the card to the app, or to use a different card to see if the issue persists.
1) Tap on the Menu button on the top left corner of the app, this is shown as an icon with three lines.
2) Tap on Remove Card. Your card details will be shown as a confirmation. Tap on Remove to proceed.
3) Tap on the Menu button on the top left corner of the app again
4) Tap on Add Card and key in your card details.
5) Kindly try to book another parking session.
If the above steps did not work, kindly try closing/exiting the app fully and relaunching the app. You may need to delete and reinstall the app to restart. Please export any history if necessary.
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