How can I seek refund for overpaid parking?
I have forgotten to terminate my parking session and I overpaid my parking fee. How can I seek a refund?
Unfortunately, we can't provide a refund in this case based on our refund guidelines. We understand that it's frustrating, but we hope you can understand our policy. To avoid overpaying parking fees in the future, we recommend setting a reminder on your phone or turn on our app notifications. This way, you can avoid overpaying and ensure that you only pay for the time you've used. Thank you for your understanding.
Related questions
Why am I getting billed for the entire parking duration which I originally selected even though I ended my session early?
What happens if I forget to end my parking session?
Why do I need to select a parking duration? Why can't the app just make use of a start/stop button?
I left the parking lot without ending my parking session. How can I know the amount I will be charged?
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