14 questions
Technical queries relating to the usage of Credits
Why am I not able to spend my cash credits even though the merchant accepts PayNow QR?
What is a digital wallet and where can I find it?
How do I use the digital wallet credits?
How can I access my credits if I do not have a smartphone?
My online purchase is being cancelled and credits are being refunded. It is nearing/after the expiry date. Can I extend the expiry date?
My transaction at the merchant was unsuccessful. Why does my credit balance on my digital wallet show that credits have been deducted?
The QR code is unsupported when I tried to make payment. Why?
Why do I get 'Invalid QR' when I scan a payment QR?
I have received notifications that the credits have been deposited in my digital wallet but I am unable to see them. What can I do?
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