What should I do if I cannot log in to LifeSG?If you are experiencing login issues with LifeSG, kindly contact the LifeSG Support team directly at Helpdesk@life.gov.sg for assistance.
How can I register my child for kindergarten?To register your child for kindergarten, please use 'Search for a preschool' on the LifeSG mobile app or the LifeSG website to find a suitable option. Then, directly contact the kindergarten using the provided contact details to learn about their specific admission and registration periods, which are held at specific times of the year.
How can I express my interest in a child care centre for my child?Search for available preschools via the [LifeSG mobile app](https://www.life.gov.sg/app) or [LifeSG website](https://www.life.gov.sg/) (effective 1 Apr 2024 onwards) to find a suitable child care centre for your child. Parents are to reach out to the centre using the contact details on the search page to enquire about vacancies or register your interest directly with the centres.
How can I manage my interests in different preschools?To manage your previously submitted preschool interests, log in to the Preschool Search Portal at https://cms.ecda.gov.sg/preschool and select amanage My Interests'. Please note that the option to indicate new interests has been discontinued, and you will need to contact preschools directly to join waitlists or inquire about enrollment.
Is it possible to filter my search to only include Anchor-Operator Preschools (AOPs)?While searching, you can filter by distance, vacancies, and fees, among other criteria. To identify Anchor-Operator Preschools (AOPs), look for the AOP logo in your search results and hover over it for more information.
Can I search for preschools on LifeSG without a SingPass?Yes, you can search for preschools without SingPass, by using LifeSG on the web. You only need a SingPass account to use the mobile app, or to log in to bookmark preschools. For information on SingPass, please visit singpass.gov.sg.
How can I find available child care centres in Singapore?To find available child care centres in Singapore, use the 'Search for a preschool' service on the LifeSG website or download the LifeSG app.
How can I search for a preschool if the Preschool Search Portal is not working?Please use the LifeSG website or download the LifeSG app to search for a preschool. Once there, select 'Search for a preschool' under the 'Services' tab.
What is the process for enrolling my child in a preschool?To enrol your child in a preschool, start by using the LifeSG 'Search for a preschool' service to find a preschool with available vacancies. You can find this feature on the LifeSG website or app under the 'Services' tab. After finding a suitable preschool, contact them directly to enquire on enrolment.
What should I do if my preferred preschool isnnot showing up in the LifeSG search results?If your preferred preschool isnnot appearing in the LifeSG search, it may be because there are no available spots in the next 6 months. Try expanding your search criteria, like the distance range, or consider preschools near your workplace or the child's grandparents' home. You can also adjust the vacancy filter to include centres with no vacancies within 6 months to see more options, keeping in mind these centres may not have immediate openings.
What can I do if I am unable to renew my interest in a preschool I have previously indicated?Please contact the preschools directly to find out about your status as the preschools will have your details and will continue to manage your interest directly. If you need to find a preschool urgently, use the LifeSG preschool search on the app or website to explore available options near your home, workplace, or the child's caregivers' homes. This tool allows you to directly engage with preschools for enrolment.
How can I find information about upcoming preschools?To discover upcoming preschools, go to the LifeSG website or app, select 'Search for a preschool' under the 'Services' tab, and then scroll down to 'Upcoming preschools' in the 'Preschool guides' section for more details.
How can I find out about vacancy availability for my child at a preschool?To check for preschool vacancies, look at the Search Results on the LifeSG Preschool Search, which now allows you to view vacancies by level. Keep in mind that the information is indicative and subject to change, so it's best to contact the preschools directly for the latest vacancy status.
What do the different colors on the vacancies indicator mean?In the LifeSG search results, preschools with immediate vacancies are marked in dark green, those with vacancies in 1-3 months in lighter green, and those with vacancies in 6 months in yellow. Use the 'Vacancy availability' filter to refine your search.
What should I do if the vacancy information on LifeSG differs from the preschool's information?Vacancy information on LifeSG is updated monthly by the preschools and may change frequently. For the most current vacancy status, please contact the preschools directly.