Can a Donor still submit an LPA in hardcopy after the launch of OPGO?
All LPAs must be made and submitted via [OPGO]. Applicants may log in to OPGO via Singpass to do so.
Hardcopy LPAs certified after the system is launched on 14 Nov 2022 may be accepted under the following exceptional circumstances:
a. The Donor/Donee/Replacement Donee is unable to use OPGO due to his/her physical disability or other circumstances;
b. The online system is unavailable;
c. The Donor does not have an electronic device to receive messages via SMS to create and access his Singpass account/ National Digital Identity (NDI); or
d. The Donor/Donee/Replacement Donee is not eligible for a Singpass account/NDI
The list of circumstances can be found on the 2022 version of the hardcopy LPA form, found on [OPG website].
Related questions
What is the new online LPA process in OPGO?
What if I misplaced my LPA? Do I need to pay for a Search Request or CTC Application?
How is the certification process by Certificate Issuer (CI) done via OPGO?
Why can’t I view my LPA after logging in to OPGO with my Singpass? I have applied for my LPA using my FIN/Passport No. then.
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